How important is Emotional Intelligence in the Business world?
Emotional intelligence was popularized by psychologist Daniel Goleman beginning in the 1990s in his work with leaders. It seemed like a new idea. But, the limitations of so-called intellectual intelligence, IQ, have been recognized for a long time. Every person knows a family member, friend or co-worker, who may not […]
The Parent Trap: When Employees act like Children they don’t need Supervisors who act like Parents
I am standing in an employee’s office asking for the documentation that the employee completed last week. The employee says, “I turned it in.” I know the employee completed it because I reviewed it, made some edits and gave it back to the employee to make the changes. I say, […]
The Post-traumatic Organization
Even before the pandemic and other troubling events, trauma has been a world-wide problem. In response, organizations that provide health services have developed trauma informed workplaces and approaches to care. Trauma informed practices involve creating an awareness of trauma and its impact on individuals, creating a sense of safety, and […]
How to make your data valid and reliable
Over the millennia, there have been two truly international languages: music and mathematics. We will talk about the second one here. But, keep the first in mind – music is a sustaining and balancing outlet for everyone as they live and work.