How important is Emotional Intelligence in the Business world?
Emotional intelligence was popularized by psychologist Daniel Goleman beginning in the 1990s in his work with leaders. It seemed like a new idea. But, the limitations of so-called intellectual intelligence, IQ, have been recognized for a long time. Every person knows a family member, friend or co-worker, who may not […]
Branding your NGO for deeper social impact
“A brand is a storehouse of promises.” These words from Olatomidé Asher kicked off a lively 90-minute discussion between him and Paul Sachs about “Branding your NGO to increase its social impact,” on June 29. Over 20 participants from multiple countries joined the discussion with comments and questions. Asher is […]
Trauma Informed Care and Disability Inclusion: Gender Based Violence (GBV) and beyond
This piece is excerpted from a presentation on Mental Health and Gender Based Violence (GBV) by Paul Sachs December 9, 2022, as part of a multi-day awareness program focused on GBV, particularly as it affects persons with disabilities. Gender based violence (GBV) is a worldwide problem reportedly affecting 1 in […]
Eight lessons about leading layoffs
Lay-offs have always been a part of business operations. Lately, lay-off stories seem to be lessons in exactly how NOT to manage a layoff. As part of my work as Executive for a nonprofit organization, I led numerous layoffs. These were different from the tech industry layoffs in the news. […]
Writing Winning Grant Proposals and Concept Notes for Non-profits and NGOs
ReidSachs LLC hosted a training on Writing Winning Grant Proposals and Concept Notes for NGOs and Non-profit organizations on March 1, 2023. Over 60 participants from 18 countries learned the key elements of grant proposals and concept notes. Here is a short summary of the presentation: Every organization needs money […]
Writing Impactful Mission and Values Statements for Non-profits and NGOs
ReidSachs LLC hosted a training session on Writing Impactful Mission and Values Statements on December 7, 2022. Fifteen participants from 6 different countries learned about the importance of Mission and Values statements for an organization. Here is a short summary of the presentation: Mission and values statements are key means […]
Reconciling diverse clientele with non-diverse staff
Our public agency serves individuals who are primarily African American. Yet we do not have enough African American therapists to see everyone who requests one. We offer to have them see another therapist in the meantime, but most prefer to wait. I am concerned that a person with a behavioral […]
When reasonable accommodations lead to unreasonable behavior
An employee in my department has a verified reasonable accommodation which allows for a reduced case load and more time to do documentation. The employee does good work. But, whenever I present something new to the team, the employee reminds everyone about the accommodation. When I say that there are […]
Challenges and Solutions to Implementing Electronic Health Records (EHRs) with Non-Clinical Staff Members
The following question was presented to us by a manager in the behavioral health field. My employer has implemented electronic health records (EHRs) in several departments but not in my department which includes direct care, day hospital, and residential services. Senior management says it will be too disruptive to operations […]
People find jobs, but they build careers
A graduate student asked me for advice about job hunting. He had responded to many different position postings.